These Terms of Service (the “Terms”) are a binding agreement between you and GuestMate LLC, a Florida limited liability company doing business as “MyUSVisa.us” (“MyUSVisa”, “we”, “us”), whose principal address is 20000 E. Country Club Drive, Apt 914, Aventura, FL 33180. By creating an account, making a payment, or otherwise using myusvisa.us and related services (the “Service”), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
MyUSVisa is a case-management and matchmaking platform. We help you gather and organize your documents and information, produce an organized case file, and share that file with independent, licensed immigration attorneys who may offer to represent you.
MyUSVisa is only a venue. We provide the technology that lets immigrants (“Clients”) and independent, licensed immigration attorneys (“Attorneys”) find one another and communicate. We are not a party to any dealings between a Client and an Attorney; we do not participate in, and are not responsible for, any interaction, agreement, engagement, representation, service, advice, payment, or dispute between them. When a Client and an Attorney decide to work together, they form a direct relationship with each other, and any contract they enter is exclusively between them.
MyUSVisa does not practice law. We do not select forms, strategies, or filing approaches for you, do not complete or file applications on your behalf, and do not provide legal advice, opinions, or representation. Where the Service suggests document types or case categories, those are informational prompts only — the choices are yours, and your Attorney is responsible for all legal decisions. We do not refer, recommend, vet the competence of, vouch for, guarantee, or endorse any particular Attorney, and any listing, matching, ordering, or display of Attorneys is not an endorsement or recommendation by MyUSVisa.
No agency or employment. Attorneys are independent third parties, not employees, agents, partners, or joint venturers of MyUSVisa, and nothing in these Terms creates any agency, partnership, joint venture, franchise, or employment relationship between MyUSVisa and any Client or Attorney. Attorneys are not authorized to make any representation, contract, or commitment on behalf of MyUSVisa.
You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of the information you provide and for keeping your login credentials secure. You are responsible for all activity under your account. Notify us promptly of any unauthorized use.
We do not guarantee that an attorney will offer to take your case, that any case will be accepted, or any particular outcome.
Attorneys who use MyUSVisa are independent professionals, not employees or agents of MyUSVisa. While we take reasonable steps to confirm that an Attorney represents that they are licensed and in good standing, we do not and cannot control, supervise, direct, verify the ongoing accuracy of, or guarantee any Attorney's identity, licensure, qualifications, competence, availability, advice, conduct, communications, fees, timeliness, work product, or results. We do not endorse or recommend any Attorney.
Your engagement with an Attorney — including the scope of work, the retainer or representation agreement, fees, communications, and the handling and outcome of your matter — is solely between you and that Attorney and is governed by any agreement you enter with them and by the rules of professional conduct that apply to that Attorney. MyUSVisa is not responsible or liable for any act, error, omission, negligence, malpractice, misconduct, delay, breach, misrepresentation, or failure of any Attorney, or for any legal advice, service, or outcome. You are responsible for evaluating and selecting your own Attorney and for deciding whether their qualifications, experience, and fees meet your needs. Any dispute, claim, or concern about an Attorney or their legal services is strictly between you and that Attorney, and you should also direct licensure or professional-conduct concerns to the appropriate state bar or disciplinary authority.
Because MyUSVisa is only a venue and is not a party to the dealings between Clients and Attorneys, you are solely responsible for your interactions with other users of the Service. You understand that MyUSVisa does not screen users beyond the limited verification described above, makes no representation about any user, and is not responsible for the conduct — online or offline — of any Client or Attorney.
Release. To the fullest extent permitted by applicable law, if you have a dispute with one or more other users (including a dispute between a Client and an Attorney over legal services, fees, quality, conduct, communications, or outcomes), you release MyUSVisa (and GuestMate LLC and its officers, members, managers, employees, agents, and suppliers) from any and all claims, demands, damages, and liabilities of every kind, known and unknown, arising out of or in any way connected with that dispute or with the acts or omissions of any other user. If you are a California resident, you waive California Civil Code § 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You waive any comparable statute or common-law principle in any other jurisdiction.
Nothing in this section limits any claim you may have directly against another user, or any remedy available to you against an Attorney under the rules of professional responsibility or applicable law; it limits only claims against MyUSVisa arising from disputes between users.
We strongly recommend that Clients and Attorneys who meet through MyUSVisa manage their engagement on the MyUSVisa platform. It is not required. An Attorney may choose the case-management tools, systems, and billing methods that best serve the Client, consistent with the rules of professional conduct that apply to the Attorney.
Why it helps Clients. Keeping your engagement on MyUSVisa keeps your case portable. Your organized file, documents, messages, and progress stay in one place, so you can move your case to a different Attorney through MyUSVisa if the relationship does not work out. Work done or payments made outside the platform are not part of that record, and we cannot transfer them for you.
Attorneys who use the software. An Attorney who manages a matter in the MyUSVisa case-management system pays the Attorney software-usage fee for that matter, as described in section 6. The fee is not avoided by recording part of the work, or the payments, outside the system while still using the system to manage the matter.
Nothing in this section limits a Client's right to choose, change, or discharge counsel, or an Attorney's duties under the rules of professional responsibility, which control in any conflict.
The MyUSVisa platform fee for case management is disclosed before you pay, along with any payment-processing fee for your chosen method. The fee is charged when you start your case, before you complete the intake.
The platform fee is non-refundable. It pays for the case-management service from the moment your case is created, and it is not refunded for any reason, including if you do not finish your intake, if no attorney sends you an offer, if you do not accept an offer, or if you close your account. Payment-processing fees are also non-refundable. This does not limit any right you may have under applicable law that cannot be waived.
Any fees charged by an attorney are set by, agreed with, and paid to that attorney directly. MyUSVisa does not set attorney fees and takes no share of them. Government filing fees are separate again and are paid to the relevant government agency.
Attorneys pay MyUSVisa a flat software-usage fee of $149 per matter to use the MyUSVisa case-management system to manage that matter. The fee is charged to the Attorney's payment method on file when the Client accepts the Attorney's offer on the platform, which is when the matter is activated in the system. It is a fee for use of the software and tools, not a fee for a referral, introduction, or lead, and not a share, split, or percentage of any legal fees. The Attorney forms the engagement with, sets fees for, and bills the Client directly, and keeps 100% of the Attorney's own legal fees. Whether an Attorney treats this software-usage fee as overhead or itemizes it is the Attorney's decision, subject to the rules of professional conduct that apply to the Attorney.
You keep all rights to the documents and information you upload ("Your Content"). You grant MyUSVisa a limited license to store, process, organize, and share Your Content with the attorney(s) you choose and with service providers who help us operate the Service, solely to provide the Service to you. You are responsible for ensuring you have the right to upload Your Content and that it is accurate. Handling of Your Content is described in our Privacy Policy.
The Service lets you, your attorney, and people you invite (such as a petitioner or interpreter) sign forms electronically, by drawing a signature or typing a name. Before signing, each signer confirms they reviewed the form and agrees that their electronic signature has the same legal effect as a handwritten signature, under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law. People invited by email confirm their identity with a one-time code sent to that email address. We keep a record of each signing step (who, when, and from which IP address) and give the signed form to the parties on the case.
Important: USCIS does not accept electronic, typed, or software-drawn signatures on forms filed on paper. A form you will file with USCIS on paper must be signed by hand, in ink; a scan or copy of that handwritten signature is accepted. Your attorney will tell you which signature each filing needs. You are responsible for inviting only the correct person to sign.
You agree not to: provide false or fraudulent information; upload content you do not have the right to share; use the Service to break any law; attempt to access accounts or data that are not yours; interfere with or disrupt the Service; or use the Service to provide legal advice unless you are a licensed attorney acting through the appropriate attorney account.
The Service relies on third parties, including payment processors and identity/authentication providers (for example, ITAM / PayServices for attorney sign-in). Your use of those services may be subject to their own terms. We are not responsible for third-party services we do not control.
The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any case will be accepted or succeed. Nothing provided through the Service is legal advice.
MyUSVisa makes no warranty or representation about any Attorney or Client, or about any advice, service, communication, conduct, work product, fee, or outcome of any Attorney or Client. We do not guarantee the identity, licensure, qualifications, honesty, or reliability of any user, the quality or legality of any legal services, or that any Client and Attorney will reach agreement or perform their obligations to each other. You use the Service, and deal with other users, at your own risk.
To the fullest extent permitted by law, MyUSVisa, GuestMate LLC, and their officers, members, managers, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or opportunity, and will not be liable for any loss or damage arising from the acts, errors, omissions, advice, conduct, services, fees, or results of any Attorney or other user, or from any dispute between users. This applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability for any and all claims relating to the Service will not exceed the greater of (a) the total platform fees you paid to MyUSVisa in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.
You agree to indemnify, defend, and hold harmless MyUSVisa, GuestMate LLC, and their officers, members, managers, employees, agents, and suppliers from and against any claims, demands, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Service; Your Content; your interactions or agreements with any other user; your violation of these Terms or of any applicable law or third-party right; or, if you are an Attorney, the legal services you provide or fail to provide, your fees, and your compliance with the rules of professional conduct.
You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or if required to protect the Service or others. Provisions that by their nature should survive termination (including fees owed, disclaimers, and limitation of liability) will survive.
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the revised Terms.
These Terms, and any dispute between you and MyUSVisa, are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. The parties will attempt to resolve disputes informally first by contacting help@myusvisa.us. Any dispute between you and MyUSVisa that cannot be resolved informally will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts, unless applicable law requires otherwise. This section governs disputes between you and MyUSVisa; disputes between a Client and an Attorney are between those users, as described in Sections 5 and 5A.
Questions about these Terms? Email us at help@myusvisa.us, or write to us at:
GuestMate LLC d/b/a “MyUSVisa.us”
20000 E. Country Club Drive, Apt 914
Aventura, FL 33180
A Florida Limited Liability Company
MyUSVisa is not a law firm and does not provide legal advice. MyUSVisa is not affiliated with USCIS or any U.S. government agency. Use of this website does not create an attorney–client relationship. Legal advice and representation are provided solely by independent, licensed immigration attorneys.